Have you ever had to change an employee’s “inactive” ex-spouse back to an “active” spouse? Do you know how to make that change in THEbenefitsHUB? If your answer is, “Yes! I can change this status using Dependent Information Icon,” then you are on the right track. Here’s an additional tip for you- make sure you save the status change from ex-spouse to spouse. This allows the dependent to be eligible for benefits.
To learn more about the Status Changes in THEbenefitsHUB, you may visit the Training Guide located under your HUB University icon or contact your Account Representative or Implementer.