Process and Procedure Application – Troubleshooting

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Welcome to this LEARNsynx Course!  Make sure you read the following instructions below before starting.  Please let us know if you have any questions, and happy learning!

  • The Learning Objective will tell you what should be accomplished by the end of the  course.
  • The Target Audience will let you know who the course is intended for.
  • Pre-Course Knowledge Check: A quick query of your knowledge before you start the course. 
  • Post-Course Knowledge Check: Another quick confirmation that you understood the content discussed in the course.
  • Don’t worry about what you got right or wrong.  Scores do not impact your overall course credits. 
  • Each course will have a survey at the end requesting feedback.  Please provide as much feedback as you can so we may improve these courses for you!

Administrators will be able to identify key troubleshooting tools and understand how to utilize to them to effiently solve or avoid discrepancies in THEbenefitsHUB system.

THEbenefitsHUB Group Administrators

1 Month

As you work through your course, feel free to take screenshots, save materials for later, and if you have any further questions, email us at

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