Introduction

After completing the Acknowledgments pages, the employee will be prompted to enter/edit their personal information. They can also access and edit this information at any time from the Profile link under the Personal Information icon in the main Employee Menu, as shown below.

Personal Information Page

A general rule of thumb in THEbenefitsHUB is that any bolded field must be completed before a page can be saved. As such, all of the bolded fields on the Personal Information page must have entries before the employee can click the Save & Continue button to move on. These required fields include:

• First Name
• Last Name (any edits to this field can only be made by an administrator)
• Social Security Number (any edits to this field can only be made by an administrator)
• Gender
• Date of Birth
• Residential Address
• Residential City
• Residential Zip Code
• Mailing Address
• Mailing City
• Mailing Zip Code
• Email Address
• Marital Status
• Tobacco User*

*Note that Tobacco User is only required if your company offers benefits with rates driven by an employee’s smoking status. Otherwise, it will be pre-populated to ‘No’.

Employees should also be encouraged to answer the questions in the Additional Information section, as these are typically used to drive eligibility.

Depending on the data that was uploaded during implementation, the employee may only need to confirm the pre-loaded information on this page, or they may need to enter some information themselves.

The image below shows the Personal Information page for our training employee, Benny HUBster. You can click each of the hotspot icons on the image () to learn more about some of the fields on this page.

You can also use the button in the top right corner of the image to open it in fullscreen. Press the Escape key on your keyboard to exit fullscreen.