System Documentation

Beneficiary Information

Introduction In your role as an administrator, you may need to be able to access an employee’s beneficiary information. To do this, search for the employee using the Edit Employee link under the Employee Administration icon. Once you are at the Employee Menu, the employee’s beneficiaries can be found at the Beneficiary Information link under […]

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Managing Evidence of Insurability

Introduction If your broker manages your company’s pending benefit coverages through Evidence of Insurability, congratulations – you can move on to other topics! In your role as an administrator, you may be responsible for approving or denying employees’ pending coverages that are over a given benefit’s Guarantee Issue. To approve or deny these pending coverages,

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How to Search for an Employee

Introduction THEbenefitsHUB gives you the ability to search for and edit not just employee records, but dependent records as well. How to Search for an Employee To search for an employee or dependent record, navigate to the Edit Employee link under the Employee Administration icon on your Administrator Menu. This link has been marked in

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Enrollment Preparation Page

After employees complete the Beneficiaries page, they will be directed to the Enrollment Preparation Page. This page gives THEbenefitsHUB the ability to continue an employee’s benefits to the new plan year without any extra work.  New hires will be directed to this page as they complete their New Hire Enrollment, just before they arrive at

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LEARNsynx

LEARNsynx Icon The LEARNsynx icon on the Administration Menu holds several training resources that are available to you 24/7 in THEbenefitsHUB. Whether you want to learn more about new features, need a refresher on specific processes or links, or want to watch our past training webinars, the LEARNsynx icon is your one-stop training shop! The image

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Evidence of Insurability

Introduction Certain benefits, such as Employee and Dependent Life plans, will have a Guarantee Issue coverage value based on your company’s eligibility. This value is the amount of coverage an employee can elect without having to provide Evidence of Insurability. Employees can also choose to elect a greater amount of coverage than the Guarantee Issue.

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Welcome to THEbenefitsHUB

What Is THEbenefitsHUB? THEbenefitsHUB is an online benefit enrollment and administration system designed to simplify your company’s enrollments. Here at THEbenefitsHUB, we have a diverse number of users and companies that utilize our system. Many of our clients are in the education field such as school districts, cooperatives, and universities. However, we do have many other

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Beneficiaries

Once the employee has enrolled in their benefits, it’s time to add their beneficiaries. To add beneficiaries, employees will follow a two-step process: Manage the Beneficiaries Designate the Beneficiaries   Step 1: Manage Beneficiaries To learn more about the process of managing beneficiaries, click each of the hotspot icons () on the image below. You

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How to Contact allsynx

Introduction Depending on your specific needs, there are a number of ways that you can get in touch with the various teams here at allsynx. Below are some contact suggestions for common inquiries. Inquiries/Questions Method of Contact For general inquiries: allsynx Phone Number: (866)-724-7491 To learn more about company news and updates: Twitter/Instagram/Facebook: @allsynx http://www.allsynx.com

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Types of Benefits

Introduction THEbenefitsHUB has the ability to offer many different types of benefits to your employees, so whether during Open Enrollment or as a new hire, your employees will walk through several Benefit Election Pages when they enroll. For each type of benefit, the Available Plan section can have some different options available to the employee. Benefit

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