Excelling at Login Support
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Daily Tip #6: What To Do When An Employee Cannot Login
ByallSTAFFDaily Tip #6: Are you receiving phone calls or emails from your employees saying they cannot log into THEbenefitsHUB? Well, it happens to the best of us. Here are a few common scenarios of why the employees cannot login and how to correct it. Disabled Login Status: When an employee tries the incorrect username or…
Release Notes – June 2025 – Version 20250612.1
ByallSTAFFWe’re excited to announce more changes to THEbenefitsHUB! Thank you for your continued patience as our development team updates our infrastructure. We look forward to continuing to improve your benefits experience with us. Stay tuned as we continue making additional updates to the system! THEbenefitsHUB version 20250612.1 Update! API Update Fixed! Bug fixes
12 Days of Christmas – Joy to the Plan Eligibility
ByallSTAFFWake up in the middle of the night wondering what makes an employee eligible for benefits? Tossing and turning to know if it’s their zip code, or if certain eligibility rules apply for a specific benefit plan? Log onto THEbenefitsHUB and check out the Benefit Summary page which will display exactly how a benefit plan is built…
Happy Fourth of July!!
ByallSTAFFHave a Great 4th of July!! From HUBster family & Benefits Technology Freedom is nothing but a chance to be better. ~Albert Camus
LAST CHANCE! Register NOW for March’s Webinar!
ByallSTAFFRegister Here! Register Here!