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Changing an Employee’s Division (Location) in Four Easy Steps
ByallSTAFFHave you ever had an employee transfer offices or locations within your company? I’m sure most of us have. Well, there are some tips that you’ll want to remember when changing the employees “division” or location in THEbenefitsHUB. 1. Review the employee’s benefits. Make sure if they are enrolled in any benefits that are only…
Maintenance Complete!
ByallSTAFFAll maintenance is complete, and full services should be restored. If you have any questions, please feel free to contact us! ID: [MaintenanceComplete_2-2-2018]
Daily Tip #6: What To Do When An Employee Cannot Login
ByallSTAFFDaily Tip #6: Are you receiving phone calls or emails from your employees saying they cannot log into THEbenefitsHUB? Well, it happens to the best of us. Here are a few common scenarios of why the employees cannot login and how to correct it. Disabled Login Status: When an employee tries the incorrect username or…
Three Easy Ways to Find Your Export Schedule
ByallSTAFFHave you ever been curious to find out when an export should be sent or when the next file is going to be sent? Well, there are three easy ways to determine the export schedule: Export Summary – You can see all of your company’s exports at a glance. File History – You can see…
February’s Monthly Webinar: Want Notifications? We Got You Covered!
ByallSTAFFDid you know that you have your very own notification system in THEbenefitsHUB that identifies dependents who have aged out of a benefit? Or employees who need their elections reviewed for various reasons? Ever wished you could catch discrepancies BEFORE data files are sent to the carrier? If so, then attend this month’s webinar and…