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IMNS Dashboard
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Introduction
The Ineligible Member Notification System Dashboard, also known as the IMNS Dashboard is a personal notification system of potential discrepancies and other alerts that you need to take a look at within your company.
How to Find the IMNS Dashboard
Starting at the Company Menu, you will click on the Administration Dashboard icon and the Administrative Tools header. Within that section you will find the IMNS Dashboard.
IMNS Dashboard
The IMNS Dashboard will display different notifications for each company depending on the services enabled within THEbenefitsHUB. The image below shows the IMNS Dashboard for our training company, BrightPassage. You can click each of the hotspot icons on the image (
) to learn more about some of the fields on this page.
Pro-Tip
To avoid discrepancies, we recommend to run your IMNS Dashboard once a week. During Open Enrollment, it is recommended to run the IMNS Dashboard once a day due to the increase of logins and enrollments.
IMNS Notification Types
Here is a list of common notifications that may display for you.
| Notification | Definition |
|---|---|
|
Dependent Age Eligibility |
Dependents are eligible through the “Max Age” listed below and are of an age that exceeds the plan maximums.
Therefore, no longer eligible for coverage. Terminate the applicable coverage under the Benefit Plan Information icon |
|
Duplicate SSN |
Employees in this notification have duplicate Social Security Number entries as a result of potentially being created
via auto-import as well as manual entry. You must contact your Account Representative at ThebenefitsHUB to
properly correct the employee record. |
|
Employee Missing Addresses |
Employees in this notification are missing required address information. Please update the employee’s record with the
missing address information. |
|
Employees Missing Payroll ID Number |
A Payroll ID Number must be designated for listed employees. The employee’s Payroll ID Number can be set on the
Employee Payroll screen under Employee Administration icon |
|
Inactive Employees with Future Elections |
Employees listed are no longer active and have elections effective greater than 3 months from their inactivation date.
Election termination dates should be confirmed or corrected on the Terminate Plan Elections screen under the Benefit
Plan Information icon |
|
Invalid Character Data |
Employees in this notification have invalid character data in at least one of the following demographic fields: [First
Name, Last Name, SSN, Gender, Address, Address 2, City, State, Postal Code, or Payroll ID] |
|
LDAP Function/Username |
Employees in this notification currently have an LDAP misconfiguration. Please review the user information to confirm
set up. |
|
Married Employees |
Employees in this notification have a social security number that matches the social security number of a Spouse of
another Employee |
|
New Hires with Actively at Work Election |
New hires in this notification have selected “Active at Work” as their medical benefit effective date within the last 32
days. |
|
OneAmerica ESOI Cancellations – Next 30 days |
Employees and related Members in this notification have unapproved coverage will be cancelled within the next 30
days due to an Incomplete ESOI for more than 61 days from the election effective date. |
|
Termination of Shared Benefits |
Employees in this notification have pooled coverage that has been recently terminated. Please update the spouse
coverage accordingly. |
|
UNUM ESOI Status |
Shows UNUM elections that are waiting on the carrier or employee. Remember: Please be sure to use your EOI
reminders. |
|
18-month COBRA Notification |
Employees in this notification have active COBRA elections exceeding 18 months. Election termination dates should
be confirmed or corrected on the Terminate Plan Elections screen under the Benefit Plan Information icon |
|
Basic Life Reduction Notification |
Employees in this notification have an active Basic Life election that is to reduce at the end of the employees’ birth
month due to plan reduction schedule. |
|
Duplicate SSN within an Employee’s Record |
Employees in this notification have a Social Security Number listed multiple times within the employee’s record
and/or the record of their dependents. Please update the duplicate Social Security Number on the employee and/or
dependent’s record. |
|
Elections in More Than One Medical Option |
Employees in this notification are enrolled in a Medical plan as well as a Shared Medical plan. Terminate applicable
coverage under the Benefit Information Icon |
|
Employees Missing Beneficiaries |
Employees in this notification are enrolled in a beneficiary required plan and do not have a beneficiary selected. |
|
Employees Missing Pay Frequency |
A pay frequency must be designated for listed employees for premiums to display correctly. The employee’s pay
frequency can be set on the Employee Payroll screen under Employee Administration icon. It is important to re-save
this screen to apply the displayed pay frequency |
|
Inactive Dependents with Active Elections |
Dependents listed are no longer active and have elections effective greater than 3 months from their inactivation date.
Election termination dates should be confirmed or corrected on the Terminate Plan Elections screen under the Benefit
Plan Information icon. |
|
Incomplete New Hire Window |
Employees in this notification are currently in their New Hire window and have an incomplete enrollment status. |
|
Invalid Tax Elections |
Employees in this notification are currently in their New Hire window and have an incomplete enrollment status. |
|
Locked Age Discrepancies |
Reporting for employees with issues regarding Locked Age elections |
|
Medical No Action Employees |
Employees in this notification are currently not enrolled in any of the Medical plans offered, including Medical
Declination’s. Please enroll the following employees into the ‘Medical Offered – No ACTION’ Plans for ACA Purposes. |
|
OneAmerica EOI Status |
Displays OneAmerica elections that are waiting on the carrier or employee. |
|
Split Employees Enrolled in Non-Family Coverage |
Employees in this notification are labeled as a “Split” employee however they are enrolled in Employee Only or
Employee Child(ren) coverage. Please update the employee’s record and election if they are not splitting Employee
Spouse or Family coverage. |
|
TRS Medical No Action Employees |
Employees in this notification are currently not enrolled in any of the Medical plans offered, including Medical
Declination’s. Please enroll the following employees into the ‘Medical Offered – No ACTION’ Plans for ACA Purposes |
|
Zip Code Eligibility |
Employees in this notification are ineligible for an active plan they are enrolled in due to zip code eligibility. |