#ThreeWaysTo Troubleshoot in THEbenefitsHUB

We’re excited to announce more changes to THEbenefitsHUB! THEbenefitsHUB version 5.6.9 New! LUpdated the Password Reset Line to reset password by phone Update! Updated the Forgot Username or Password page instructions Update! Update to child relationship types on the Child Information page Update! Qualifying Event rule management page change
Many times when researching an employee’s information in THEbenefitsHUB , you’re not sure where to start. Below are a few tips on where to start your research of an employee: Employee’s History File tells you what has occurred. When elections are made, edited, or declined it will automatically store in the History File. Employee’s Journal…
On Wednesday, June 6, 2018 at 10:00 PM (CDT) through Thursday, June 7, 2018 at 6:00 AM (CDT), the Benefits Technology Department will conduct scheduled system maintenance that will impact THEbenefitsHUB. During this time, you will not have access to THEbenefitsHUB. We apologize in advance for any inconvenience. If you have any questions or concerns,…
Are you new to THEbenefitsHUB and wished there was a way to practice in the system? Well, you are just in luck. You can enter a test employee to get more familiar with THEbenefitsHUB or to troubleshoot a situation one of your employees may have come across. When entering in a test employee, however, you…
Register now for October’s webinar! Meet Eligibility, the driving force behind most every benefit. As a benefits administrator, you no doubt have encountered this before, but we want to add to that set of information by showing the powerhouse of tools that are included in THEbenefitsHUB. Join us for this 45 minute webinar as we…
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