Has an employee ever come to you during their Open Enrollment stating that they cannot view their dependent on an election page? Well, there are actually five fields that drive eligibility for dependents which include: Date of Birth Marital Status Child Type (This child is my) Disability Status (Is this Dependent Disabled?) Student Status (Indicate…
We are approaching that time of year where employees are taking a leave of absence, moving on to other opportunities, or realizing their dreams of retirement. Whatever the case may be, this month let’s chat about making these types of status changes in THEbenefitsHUB and the different tools at your disposal to document these changes. These…
Have you ever wondered what Qualifying Events are built in your company? By logging into THEbenefitsHUB and going to your Administration Dashboard, click on Company Summary where you will find the section, Qualifying Events. After clicking on the corresponding section, you will find Qualifying Event name How many days in the past you may make…
Did you know that you could email all employees who have not walked through THEbenefitsHUB during Open Enrollment or even those who signed in but never completed their Open Enrollment walk-through? You can with just a few clicks in Login Statistic under the Administration Dashboard. By just clicking on the pie chart in the first…
Have you ever wondered when do your employees receive New Hire Email? On your New Hire Email Settings, a list of qualifications will display and each time you request for the New Hire Email to be sent, these specifications will be reviewed: Have a valid email address provided in their profile information Have selected to…
Time is running out! Have you registered for this month’s HUB University webinar? It’s happening at 2 PM on Tuesday, April 26th. These are the topics we’ll discuss: The functionality of common reporting fields Review the workings of frequently utilized reports such as Plan Enrollment, Employee Census and more How to determine which report is best…
Did you know that when you send an email through the Email Broadcast that THEbenefitsHUB stores that information for you? Starting out at your Company Communication icon, you may click on the Email Archive. From there you will be able to view all of the past emails sent from the Email Broadcast, and you…
Don’t forget to check your Ineligible Member Notification System (IMNS) Dashboard every week to make sure benefits have been terminated properly, all overage dependents have been removed from benefits, and other discrepancy types.
Did you know that both Evidence of Insurability Reminders and New Hire Email Reminders are both located under the Employee Administration icon? You can send system generated emails to one employee or a group of employees who have either: Not completed and returned their Evidence of Insurability forms after electing more than their approved coverage. This…
Are you new to THEbenefitsHUB and wished there was a way to practice in the system? Well, you are just in luck. You can enter a test employee to get more familiar with THEbenefitsHUB or to troubleshoot a situation one of your employees may have come across. When entering in a test employee, however, you…