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3 Ways to Find Out If an Export File Has Been Sent
ByallSTAFFThere are various ways to determine if an export file has been sent to the corresponding carrier in THEbenefitsHUB. Below are three ways to determine if an export file has been sent utilizing your Administration Dashboard: Export Summary: This is where you can view the export names, the first production file date, the last scheduled…
IMNS Dashboard Reminder
ByallSTAFFDon’t forget to check your Ineligible Member Notification System (IMNS) Dashboard every week to make sure benefits have been terminated properly, all overage dependents have been removed from benefits, and other discrepancy types.
August Webinar: Medical Declination MADNESS!!
ByallSTAFFDo you know how to process a qualifying event on a medical declination, or have you received questions about how to enter a declination in THEbenefitsHUB? Don’t worry, we’ve all been there. Join us for a 45 minute webinar where we will be discussing these kinds of subjects and more. These are the topics of discussion:…
Unexpected Maintenance
ByallSTAFFTHEbenefitsHUB is currently undergoing some unexpected maintenance. We are aware of the issue that some users are intermittently experiencing where the system is behaving slowly and/or timing out. We are working hard to resolve the issue and restore full services as quickly as possible. If you have any questions, please do not hesitate to contact…
THEbenefitsHUB: System Maintenance
ByallSTAFFOn Wednesday, November 14, 2018 at 10:00 PM (CDT) through Thursday, November 15, 2018 at 6:00 AM (CDT), the Benefits Technology Department will conduct scheduled system maintenance that will impact THEbenefitsHUB. During this time, you will not have access to THEbenefitsHUB. We apologize in advance for any inconvenience. If you have any questions or concerns, please do not hesitate in contacting us. Thank you for…
LAST CHANCE! Register NOW For Our Webinar With Rocket Lawyer!
ByallSTAFFRegister Here! Register Here!