On Oct. 18, the Department Will Be Closed
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5 Reasons Why a Dependent May Not Be Eligible
ByallSTAFFHas an employee ever come to you during their Open Enrollment stating that they cannot view their dependent on an election page? Well, there are actually five fields that drive eligibility for dependents which include: Date of Birth Marital Status Child Type (This child is my) Disability Status (Is this Dependent Disabled?) Student Status (Indicate…
Open Enrollment – Beneficiary Page
ByallSTAFFYou may have noticed our Beneficiary Page looks a little different. This is your feedback at work! Validation points have been added to the page to help ensure the beneficiary information your employees are entering in matches the required criteria. For more information, take a look at our most recent Release Notes, 5.6.2, on this…
Scheduled System Maintenance
ByallSTAFFWe will be performing some scheduled maintenance to THEbenefitsHUB starting 8:00 PM CDT on October 19th, 2017. This maintenance is expected to last until 6:00 AM CDT October 20th, 2017. During this time, THEbenefitsHUB services and client websites may not be available. If you have any questions, please do not hesitate to contact us! ID: ScheduledSystemMaintenance_10-19-2017
12 Days of Christmas – A Very Merry Export
ByallSTAFFExports are pretty great, but what’s even better? Being able to see history of files sent over to your carriers! Did you know you may access your exports file history using: EDI File Viewer: This page will show you active and inactive exports for your company. If you have Automatic Demographic Import (ADI) set up…
Enhancement Release Webinar
ByallSTAFFWe are pleased to announce the imminent release of THEbenefitsHUB system updates! Please join us for this 45 minute webinar to learn about all of the new features in the system. These are the topics of discussion: New features inside THEbenefitsHUB How these new features will change your day to day in the system Q&A Webinar Details: July…