The Incredible Journey of an Export
As we wrap up our September series on EDI, we have one more Training Tidbit for you! Check out the three steps of an export through THEbenefitsHUB, carriers and beyond!
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Changing an Employee’s Division (Location) in Four Easy Steps
ByallSTAFFHave you ever had an employee transfer offices or locations within your company? I’m sure most of us have. Well, there are some tips that you’ll want to remember when changing the employees “division” or location in THEbenefitsHUB. 1. Review the employee’s benefits. Make sure if they are enrolled in any benefits that are only…
12 Days of Christmas – A Very Merry Export
ByallSTAFFExports are pretty great, but what’s even better? Being able to see history of files sent over to your carriers! Did you know you may access your exports file history using: EDI File Viewer: This page will show you active and inactive exports for your company. If you have Automatic Demographic Import (ADI) set up…
Have You Watched the Release Videos Yet?
ByallSTAFFDid you know THEbenefitsHUB just enhanced some of our features? Along with the Release Notes were two video links to learn more about our enhancements including: Beneficiary Updates FTP Site Updates Don’t be the last one to find out about these great features and more. Check out the email blast from our very own robot…
Maintenance Complete!
ByallSTAFFAll maintenance is complete, and full services should be restored. If you have any questions, please feel free to contact us!
December Webinar: Securely Transferring Files – Yes, You Can do This!
ByallSTAFFTime is running out! Have you registered for this month’s HUB University webinar? It’s happening at 2 PM on Tuesday, December 13th. These are the topics we’ll discuss: What is File Transfer Protocol (FTP)? Reviewing which documents should be uploaded through FTP File Access How to manage your FTP File Access files and folders Webinar…
REMINDER – THEbenefitsHUB: Scheduled System Maintenance
ByallSTAFFBenefits Technology Department will conduct Scheduled System Maintenance on Thursday, January 25, 2018 at 8 PM (CDT) through Friday, January 26, 2018 at 6 AM (CDT) This is just a quick reminder that we are conducting scheduled system maintenance. Tonight at 8:00 PM (CDT) through Friday, January 26, 2018 at 6:00 AM (CDT), the Benefits Technology Department will conduct scheduled system maintenance that will…