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Have you ever heard a Client Service  team member say to you that the benefit was “wholly terminated” and you weren’t quite sure what that meant?  When you run an employee’s Enrollment History Report  under the employee’s Benefit Plan Information icon, select a plan type and then check the box that says “Show terminated elections.” […]

Have you hired a new employee for your administrative team in your company? If they need access to THEbenefitsHUB in any capacity, they must first attend one to three of our standard weekly webinars depending on the level access they are requesting. In order to sign up for these webinars follow the link below which

Did you know that whenever you enter in a test employee into THEbenefitsHUB you must enter their last name as Test, their Social Security Number must be less than 100 {for example: 000-00-0077}, and they must be marked as a test employee. If you follow these three rules these test employees will not show up

Did you know if your employees aren’t able to view a benefit, you can find out why? If you run the Employee Eligibility Report under your employee’s Benefit Plan Information icon, you will be able to view: Plans the employee is eligibile for Plans the employee is not eligible for Open Enrollment plans the employee

Did you know that HUB University is not the only blog here at Benefits Technology? That’s right; we have a maintenance blog that announces: System maintenance Releases System interruptions Restored service Visit http://www.thebenefitshubblog.com and follow this blog so you may stay up to date with THEbenefitsHUB. To learn more about the maintenance blog, you may

Are your employees waiting until the last second to enroll in their benefits? If you’re not sure how to pull this information, check out the Login Statistics Quick Report, where you can determine who has completed their online enrollment and who has not completed their online enrollment. Don’t let your employees run out of time!

Have you ever had an employee that wasn’t able to login into THEbenefitsHUB no matter what you’ve tried? If you have experienced this, then check out the employee’s Status page. From there determine if there is a date in the “System Access Expiration Date” field. If there is a date, then the employee cannot login

As you all probably know, payroll season is upon us. If you have any questions in regards to your payroll reports from THEbenefitsHUB, contact your Account Representative. If you do not utilize one of our many types of payroll reports, ask your Account Representative who can give you the inside scoop about our Standard Payroll

Did you know there are several advantages on having your employees’ email addresses entered into THEbenefitsHUB?  Check out the list below to learn about it: When they are a New Hire they will receive notifications on how to log into THEbenefitsHUB and receive reminders as well if you have the New Hire Email feature turned on

Have you ever searched for an employee and when the record did not come up you realized you forgot to add them into the system?  Well, we’ve all been there, so we decided to add a button right under your search menu to add an employee without having to go back to the main menu.